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Frequently asked questions

Answers to frequently asked teaching and learning questions.

Course, program, or curriculum design or renovation

Kindly see the getting started page.

When you are ready or if you need additional support, contact Kahérakwas Donna Goodleaf, Ed.D., Director, Decolonizing Curriculum and Pedagogy and Carole Brazeau, Indigenous Curriculum and Pedagogy Advisor for an initial consultation.

Please refer to the Syllabus Guide.

If you need additional support, kindly contact us for a teaching consultation.

Please refer to the Curriculum changes page (on Carrefour).

If you need additional support, kindly contact us for a consultation.

Teaching support

See our resource on implementing mid-course evaluations to get feedback from your students as you're teaching your course and while there might be time to make changes.

To get feedback from students using Moodle, see this page.

The CTL has created a series of videos to support faculty with classroom management. The Dealing with challenging moments in the classroom video series provides a range of strategies on common cases including disruptive behaviour and teaching difficult content. 

The advent of Generative AI  is leading to diverse approaches to teaching and learning. The CTL has created Guidelines for teaching with generative artificial intelligence  to help faculty in understanding the technology and make informed decisions about its use for course teaching. 

Kindly refer to the course evaluations page (on Carrefour), including pages for full-time and part-time faculty.

Course accessibility

See these resources:

Using Moodle

You can sign up for Moodle training on the IITS Availability and Registration page.

Please direct any technical questions about Moodle to help@concordia.ca.

The easiest way to access Moodle is to go directly to the URL: moodle.concordia.ca and click to log in using your netname and password.

It is also possible to access Moodle from My CU Account on Carrefour.

Once logged into Moodle, on your Dashboard the Help for Instructors link can be found under Main Menu in the top right corner. Here you can find printable instructions and recordings of training sessions.

Creating video content for my courses

Please direct any technical questions about YuJa to the IITS helpdesk at help@concordia.ca

Resources on using YuJa are available in Moodle Help for Instructors:

Once logged into Moodle, on your Dashboard the Help for Instructors link can be found under Main Menu in the top right corner. Here you can find printable instructions and video tutorials.

You can sign up for YuJa training on the IITS Availability and Registration page.

If you do not want to spend a lot of time writing a script but know your content well, you can record yourself giving the lecture and upload it to YuJa. Once uploaded, you can download the transcript and use this as a first draft of your script.

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