Configure your virtual private network (VPN) with MFA

Ensure you've installed the VPN

• For assistance with a remote connection, please email help@concordia.ca
  • Include your phone number where we can reach you. 
  • If you don’t get an answer in a timely manner, please email cda@concordia.ca directly. Please note that this e-mail is for Fine Arts faculty, staff and students only.

For staff and faculty, Concordia now requires multi-factor authentication(MFA) to authorize the VPN login, this requires at least FortiClient VPN 7.2.3.
The migration is still ongoing, so you may not yet be affected.

Multi-factor authentication for faculty and staff
Multi-factor authentication for students

Mac

The recommended version for Mac is 7.2.5.

VPN support on Mac requires at least macOS Monterey(12), you will need to upgrade(free) your version of macOS if you are running something older. This may not be possible depending on the age of your Mac.

You can see if your Mac is compatible with at least macOS Monterey(12) here: https://en.wikipedia.org/wiki/MacOS_Monterey#Supported_hardware

On Mac, if you have an older version of FortiClient VPN installed, you will need to uninstall it first using "FortiClientUninstaller", located in "Applications", before proceeding.

macOS Monterey(12), Ventura(13), Sonoma(14) or Sequoia(15): https://takeme2.concordia.ca/index.html?app=vpn

Windows

The recommended version for Windows is 7.2.5

VPN support on Windows requires at least Windows 10.

Windows 10 or 11: https://takeme2.concordia.ca/index.html?app=vpn