How synchronous learning builds lasting skills and true connections

As online education continues to increase in popularity, the choice between synchronous and asynchronous classes plays a key role in addressing the diverse needs of learners.

Asynchronous learning, where students engage with course materials at their own pace, offers flexibility and convenience, making it ideal for those balancing education with work or personal commitments. 

Synchronous learning, by contrast, involves real-time interaction between instructors and students, providing structure, immediate feedback, and a sense of community; qualities that resonate strongly with many adult learners.

Concordia University educational technology grad Salvatore Costanzo, MA 19, who works as academic coordinator at Concordia Continuing Education (CCE), draws on his expertise in teaching and in instructional design to fine-tune approaches to adult education. His role at CCE is distinct, focusing on hiring, onboarding, and mentoring new instructors while shaping the department’s instructional culture.

In a recent conversation, Costanzo shared insights into the unique advantages of synchronous learning, highlighting how it fosters engagement, accountability, and personalized support for adult learners seeking interactive educational experiences.

Real-world relevance and accountability

Because synchronous learning provides real-time interaction, instructors can adapt content dynamically during live sessions.

“Let’s say I’m teaching a course on project management, and one learner brings up a real challenge they’re facing at work,” Costanzo explains. “In a synchronous session, I can pivot immediately, using their example to guide the discussion and show how concepts apply directly to their situation.”

This level of personalization transforms theoretical lessons into practical, actionable solutions. For instance, in CCE’s HR management courses, learners share workplace scenarios, and instructors facilitate brainstorming sessions to develop strategies they can apply right away.

“It’s not just about understanding the material but applying it,” Costanzo says. This adaptability ensures learners feel supported and equipped to tackle real-world challenges confidently.

Synchronous learning also drives accountability because they’re structured. Scheduled sessions with peers and instructors provide a sense of commitment and urgency. 

“That real-time interaction creates accountability and motivation for adult learners, which is something asynchronous models often lack,” says Costanzo.

Enhancing soft skills

Synchronous classrooms excel at fostering durable skills like teamwork, communication, and adaptability.

Effective teamwork, Costanzo says, increasingly involves building cross-functional relationships and aligning individual contributions with broader organizational goals.

Synchronous settings create space for learners to engage in group work, live problem-solving, and real-time discussions. 

For example, in CCE’s business programs, learners simulate interdepartmental negotiations, practicing collaboration and adaptability while receiving real-time feedback from instructors. 

These exercises help learners connect theoretical knowledge with real-world applications, enhancing their confidence and competence.

Improving instructors’ craft 

For instructors, synchronous learning demands more preparation. 

“Online, professors can’t rely on charisma as much as they can in a physical classroom,” Costanzo says. “You have to be crystal clear in your objectives and directions.”

In support of their efforts, instructors use tools such as opinion polls, live surveys, and breakout rooms to engage learners and ensure everyone’s voice is heard. 

“These tools give us a real-time pulse on the class,” Costanzo explains. “It’s not just about delivering content but checking in with learners every step of the way.”

Costanzo recalls working closely with a senior instructor who had taught in person for decades at the outset of the pandemic, for example.

“She was hesitant at first, but once she integrated these tools, her sessions became more interactive and impactful. It transformed how she approached teaching overall,” he explains.

A productive exchange

As organizations and individuals continue to explore online education as a viable professional training solution, the benefits of synchronous learning for lifelong learners are abundant.  

“When learners come together in real time, something remarkable happens,” Costanzo reflects. “They begin to see themselves not just as students but as contributors - people capable of shaping the conversation and applying insights that matter.”

Synchronous classrooms offer the possibility of discovery that feels deeply collaborative and human. 

For adult learners balancing the demands of work, family, and ambition, instructor-led learning online provides not only the tools but also the sense of belonging and purpose necessary to thrive in their careers, which Costanzo believes is not only effective, but empowering.

“Synchronous learning, when done right, doesn’t just teach,” he says. “It transforms.”