FINAL CALL: Activate multi-factor authentication

On May 17, Outlook clients will be updated to multi-factor authentication standards.  

What does this mean for you?   

• If you have followed the instructions to onboard to MFA, you will simply be prompted to enter your second factor when signing into Microsoft Outlook that morning.  
• If you haven't activated MFA on your account, Outlook may display an error message and stop retrieving new mail. To regain full access, you will need to onboard to MFA. 

Resources and support 

Please consult Concordia’s multi-factor authentication webpage for more information on what to expect and Frequently Asked Questions. 

An IITS technician will be available via Zoom from 9 am to 11 am on May 17 and 18 to assist you with your activation and help troubleshoot any technical issues while you are working remotely. 

Zoom link:  https://concordia-ca.zoom.us/j/87694819547?pwd=cERpbU9RSHU0cVdmQmYyY0RDWXhhQT09

Phone number: +1 438 809 7799
Meeting ID: 876 9481 9547
Password: 761102

If you have any additional questions or concerns contact the IT Service Desk by email at help@concordia.ca or call 514-848-2424, ext. 7613 to speak with a Service Desk agent between 8:00am and 11:00pm on weekdays.