Topic: Customer behaviour

Department stores survived the pandemic by being adaptable and innovative

At the centre of controversies: Why do we love to hate and hate to love meat?

Good coffee, bad coffee: the curious tastes of cultural omnivores

Protecting privacy online begins with tackling 'digital resignation'

Concordia researchers explore how our pupils react to familiar brands

Meat substitutes are still tricky to market to consumers despite pandemic growth, Concordia paper finds