Wireless network (WiFi)
Concordia University provides secure wireless internet WiFi for active students, faculty and staff across campus.
Before connecting for the first time, most devices must be configured. Follow the step-by-step instructions in the Documentation section below for your device and operating system. Please sign in using your Concordia email address and password. Make sure you have activated your netname account before you begin.
Visitors who cannot connect through the eduroam wireless network may be eligible for a sponsored guest WiFi account. Guest access must be requested by a Concordia department or faculty/staff member.
Who can use it?
Students who are registered for classes in the current term, and active faculty and staff.
How much does it cost?
There is no cost for active faculty, staff and students.
How to get it
Connect to Concordia WiFi:
- First-time setup: Select your device and operating system in the Documentation section below and follow the setup instructions.
- Sign in: Use your Concordia email address and password to connect.
Guest WiFi access
- Faculty, staff and student groups can request a WiFi access code for their guests by completing the Equipment Loan and Rental Request Form.
- For requests supporting more than 15 participants or hospitality events, charges may apply. Rates are available on the Equipment Loan and Rental page.
- Hospitality event requests must be submitted through your event coordinator at least three business days before the event.
Service availability
24/7
Documentation
How to connect to the ‘ConcordiaUniversity’ wireless network
Select your operating system/device below:
Fast configuration: If the fast configuration does not work or you experience connection issues, follow the manual configuration steps in the FAQ.
1. Click on the Network icon in the System tray
2. Select “ConcordiaUniversity” SSID, then click on Connect
3. Enter your Concordia University e-mail address and password, then click OK.
New students and employees: If you have not yet received your email address, use your Concordia netname and password. Once your email address becomes available, you can update the configuration manually.
4. Click Connect to continue with authentication.
Note: You will see a Windows Security Alert message saying "Continue connecting? If you expect to find ...." Please click Connect.
If you click “Show certificate details”, the certificate should be issued to CA, QC, Montreal, Concordia University, IITS, wireless.concordia.ca and issued by ‘GlobalSign …’.
5. You should now be successfully connected to ConcordiaUniversity wireless network.
This describes the procedure used for connecting systems using Apple's OS 10.15 or higher to the Concordia University Wireless network using PEAP and WPA2 protocols. The instructions here do not work on earlier versions of OS X and may vary depending on your configuration. For further information on OS X wireless support, please visit the Apple website (Link to apple website).
Steps to follow:
- Select ConcordiaUniversity from the wireless pull-down menu at the top right of your screen.
- Enter your Concordia e-mail addres
- s and password when prompted
New students and employees: If you have not yet received your email address, use your Concordia netname and password. Once your email address becomes available, you can update the configuration manually.
- Click continue to accept the certificate when prompted.
If you click “Show certificate”, it should be issued to CA, QC, Montreal, Concordia University, IITS, wireless.concordia.ca and issued by ‘GlobalSign …’.
- You will be prompted to put in your admin (local) username and password. This is a username and password you would have created upon purchase of your device.
- You should now be connected to the Concordia University network. To verify your connection go to the Wi-Fi drop down menu > Open network preferences and ensure that there is a green dot beside the Wi-Fi connection.
If you are using an older version of iOS, you may experience issues connecting to Concordia’s wireless network. Updating your device to the latest available version of iOS is recommended. For more information, visit the Apple website (Link Apples website).
Steps to follow:
- To connect to the Concordia University wireless network on your iPhone, open the Settings application from your home screen.
- Open the Wi-Fi menu and select the “Other” network. You will then be prompted for a Network name, Security setting, Username and Password:
- Network name: ConcordiaUniversity
- Security setting: WPA2 Enterprise
- Username: Concordia e-mail address
- Password: Concordia e-mail address password
New students and employees: If you have not yet received your email address, use your Concordia netname and password. Once your email address becomes available, you can update the configuration manually.
- After correctly entering your netname and password, you will be prompted to accept a certificate. If you click “Show certificate” it should be issued to CA, QC, Montreal, Concordia University, IITS, wireless.concordia.ca and issued by ‘GlobalSign …’.
- Once the certificate has been accepted, you will be brought back to the Wi-Fi screen and ConcordiaUniversity should have a checkmark next to it.
1. Network name "ConcordiaUnviersity"
2. Security: Select WPA/WPA2-Enterprise from the drop-down list
3. Identity: Your Concordia e-mail address
4. Password: Your Concordia e-mail address password.
5. CA Certificate: Select Use system certificates from the drop-down list
6. Domain: wireless.concordia.ca
7. Hidden network: Turn off
8. EAP method: Select PEAP from the drop-down list
9. Minimum TLS version: Select TLS v1.2 from the drop-down list
10. Online certificate status: Select Do not verify from the drop-down list
11. Phase 2 authentication: Select MSCHAPV2 from the drop-down list
12. Anonymous identity: Empty
13. IP settings: DHCP
14. Proxy: None
15. Metered Network: Detect automatically
16. Mac address type: Select Phone MAC from the drop-down list
New students and employees: If you have not yet received your email address, use your Concordia netname and password. Once your email address becomes available, you can update the configuration manually.
How to connect to the ‘ConcordiaGuest’ wireless network
Once you have received the wireless access code, follow the instructions in the document below to connect to the ConcordiaGuest wireless network.
FAQ
‘ConcordiaUniversity’ wireless network
1. Right click on the Network icon and choose 'Open Network and Sharing Center'.
2. Select ‘Set up a new connection or network.’
3. A new window will open, allowing you to choose a connection option. Select ‘Manually connect to a wireless network’ and click ‘Next.’
4. Enter the information as shown in the image below and then click ‘Next.’
5. Another window should open stating that you have successfully added ConcordiaUniversity. Select ‘Change connection settings
6. The "Wireless Network Properties" window will appear. Select the ‘Connection’ tab and check the first and third boxes (Connect automatically when this network is in range & Connect even if the network is not broadcasting its name (SSID)).
7. Select the ‘Security’ tab. The network authentication method should be Microsoft Protected EAP (PEAP). You may also choose to remember the credentials by checking the applicable box, then click ‘Settings.’
8. A pop-up window will open. Please make sure the following boxes and information are filled out:
Check box of ‘Verify the server's identity by validating the certificate’
Check box of ‘Connect to these servers …’, and input “wireless.concordia.ca”
Check box of ‘GlobalSign Root CA’
Select ‘Tell user if the server’s identity can’t be verified’ in the list of Notification before connecting
Check the box of ‘Enable Fast Reconnect’
Then click ‘Configure...’
9. A pop-up window named ‘EAP MSCHAPv2 Properties’ will appear.
By default, this option will be selected. Unselect it and click OK.
10. This will bring you back to the Wireless Network Properties window. Select the ‘Advanced settings’ button.
11. In the Advanced settings window, select ‘Specify authentication mode’ and select ‘User authentication.’ Save your credentials and click OK.
Please use your Concordia e-mail address and Concordia e-mail address password to login.
New students and employees: If you have not yet received your email address, use your Concordia netname and password. Once your email address becomes available, you can update the configuration manually.
12. A few seconds after closing all of the configuration windows, you should connect to the “ConcordaiUniversity” wireless network.
Please use your Concordia e-mail address and your password to login to the wireless network.
For students, the email format is netname@live.concordia.ca.
For employeese, the email format is firstname.lastname@concordia.ca.
Concordia officially supports the following operating systems:
- Windows 11
- macOS 15 or later
- iOS and iPadOS 18 or later
- Android 14 or later
- BlackBerry
Devices running older operating systems, including Windows XP, 7, 8, and 10; macOS 14 or earlier; iOS and iPadOS 17 or earlier; and Android 13 or earlier, are no longer officially supported.
If your device or operating system is not supported, IITS may not be able to provide specific setup instructions or technical support. This also applies to devices running Linux or Unix.
You may still be able to configure your device using Concordia’s wireless authentication settings provided below.
SSID: ConcordiaUniversity
Authentication: WPA2 Enterprise
Encryption: AES
802.1x/EAP type: PEAP
Authentication method: MS-CHAP V2
For information on currently supported macOS and iOS versions, including Apple’s current and two previous major versions, please refer to the Apple website.
https://support.apple.com/en-ca/109033
https://support.apple.com/en-ca/100100
Supported Android version by Google:
The wireless.concordia.ca certificate is used to prove that the authentication server you are authenticating to is in fact the correct server. It will protect your devices from the some security attacks (e.g. man in middle attack) which can steal your personal information (e.g. credential).
Concordia University only use the Public certificate issued from GlobalSign
The certificate should be issued to CA, QC, Montreal, Concordia University, IITS, wireless.concordia.ca and issued by ‘GlobalSign …’. Please find the detailed information for the certificate in the instruction of each operating system above.
‘ConcordiaGuest’ wireless network
To request a guest wireless access code, please fill the web form at least 5 business days prior to your date of usage.
Access codes are valid for a maximum of 1 week, but may be deactivated sooner depending on their intended purpose.
Self-registration, however, will reset every night at midnight. This means you will need to re-enter your name, email address, and phone number at the beginning of each day that you are using the guest wireless network.
Charges may apply when requesting access code for over 10 participants.
Rates and more information can be found on the Equipment Loan and Rental page