Mailing Lists (ListServ)

• Open https://lists.concordia.ca
• Enter your Concordia email address (firstname.lastname@concordia.ca)
• Password is your Netname password

Notes:

• Only Concordia users with a current valid Exchange email account can login to ListServ.
• Non-Exchange users/email addresses might be able to subscribe to lists, but list owners must have a current valid Exchange email account.

1. Using email commands: if you know a mailing list's name, you can subscribe to it using your email (Concordia Exchange account, or others, e.g., ENCS/Hotmail/Yahoo/Gmail, etc.).

For example, for a mailing list called “CONCORDIALISTSERVSUPPORT”

• Compose an email to send to listserv@lists.concordia.ca.
• Email Subject: Listserv
• In the email body, simply put the following:
  SUBscribe CONCORDIALISTSERVSUPPORT Your Name

You will receive an automated email shortly with a confirmation link. You must click on this link to complete the subscription.

2. Using the web interface: if you have an Exchange account and can login to https://lists.concordia.ca and know which list(s) you would like to subscribe to.

• Click on “Subscriptions” under “Subscriber Options”
• Click on the menu (three dashes to the right)
• Click on “Search Archives” then look through the list of lists. Locate the one to subscribe to and click on it.
• Click on the menu (three dashes to the right), then click “Subscribe or Unsubscribe”
• On the next screen, verify the information, then click “Subscribe” and follow the instructions.

1. Using the web interface, if you have an Exchange account and can login:

• Login to ListServ
• On the left navigation bar, click on “Subscriber Options”
• You'll find the list(s) you're currently subscribed to
• Click on the list you want to unsubscribe from (example: Test-ListServ in the below screenshot)
• Click on the menu on the right (3 dashes), and find “Subscribe or Unsubscribe”, then follow the instructions.

2. Using your email (Concordia Exchange account, or others, e.g., ENCS/Hotmail/Yahoo/Gmail, etc.) you can unsubscribe if you know a mailing list's name

For example, to unsubscribe from a mailing list called “TEST-LISTSERV”

• Compose an email to send to listserv@lists.concordia.ca.
• Email Subject: Listserv

In the email body, simply put the following and send:
SIGNOFF TEST-LISTSERV

• You will receive an automated email confirming the unsubscribe:

NOTE: Lists can be configured to be sent by 1/ Owner only or 2/ Members only or 3/ Anyone. In order to post to the list, you will need to belong in the authorized category. If you are not authorized to post to the list, you'll received a notification saying that you do not have the authorization to do so.

A. Using your email (Concordia Exchange account, or others, e.g., ENCS/Hotmail/Yahoo/Gmail, etc.), you can also unsubscribe from a mailing list, if you know its name. (Recommended method)

For example, for the mailing list called “CONCORDIALISTSERVSUPPORT,” the email address of this list is CONCORDIALISTSERVSUPPORT@lists.concordia.ca.

B. Compose then send your message to CONCORDIALISTSERVSUPPORT@lists.concordia.ca using the web interface, once you're logged in

• On the left navigation bar, click on “Subscriber Options”
• You'll find the list(s) you're currently subscribed to
• Click on the list you want to send to, then click on the right menu (as shown in screenshot), and select “Post Message”
• Compose the message then click “Send Message.

a. To add a new subscriber

• Enter the subscriber's email address into the "Email Address and Name" field.
  
• Select whether or not you want to send them a notification that they are being subscribed
  
• Click "Add subscriber".

b. To remove a subscriber

• Enter the subscriber's email address into the "Search for Subscribers (TEST-LISTSERV)" field (Note: "TEST-LISTSERV" will change and reflect the list that you are managing)
  
• Click Search
  
• On the next screen, scroll down to the bottom and select "DELETE"
  Subscriber will be removed from the list

B. Add or remove multiple subscribers

• Click on "List Dashboard"
  
• Next to the list that you are managing, click on the number that represent the list subscriber's count. In this example screenshot, that is the number "4".
  
• To Add or Delete multiple subscribers at once, click on the "Bulk Operations" next to "Add Subscriber". 
• Pre-requisite: Create a simple text file, with all the email addresses to add (or remove). Note: Only addresses are needed.
  In the Bulk Operations popup window, click "Browse" and open the text file that contains addresses.

• When you leave the default option "Add the imported addresses to the list" then click "Import", it will subscribe all the addresses in the text file
• When you select the option "Remove the imported addresses from the list" then click "Import", it will unsubscribe all the listed addresses from that list you are managing
• When you select option "Remove the imported addresses from all lists", then click "Import", it will unsubscribe all the listed addresses from ALL lists that you are owner of.

In order to add or remove an owner from a mailing list you manage, please send an email to help@concordia.ca with

1. Name of the list you are managing
2. The full name and email address of the individuals that will have to be added/removed.

ListServ has a user-friendly interface where you can do most tasks as a subscriber or list owner. However, should you prefer to use email commands, below are some common commands and syntax.

In order to use a command, please send an email to listserv@lists.concordia.ca with the command in the body of the email only.