Education

Research interests

Awards

AHSC 332 Organization Development I

AHSC 425 Organization Development II

Research grants

As Principle Investigator:

Principal Investigator on a project entitled Presence of Family: (Re)Integrating Essential Care Partners in Ontario's Long-Term Care Homes. Project is located at Bruyere Research Institute, and is funded ($150,000) jointly by Healthcare Excellence Canada and Centre for Aging & Brain Health Innovation, with additional support from the Ontario Centres for Learning, Research & Innovation in Long-Term Care at Bruyere. The project ran from December 2019 until May 2023.

Co-Lead of the Knowledge Translation Team, and Co-Principal Investigator for one project,with: OPEN: Ontario Pharmacy Research Network Project, submitted to Ontario's Ministry of Health and Long Term Care's Health System Research Fund program.  $5.7 Million

Principal Investigator on a project entitled Working Together: Moving TowardPerson-Centered Care in Dementia. Project is funded through the BruyereResearch Institute Growth Fund, and runs from June 2013 to December 2014.$49,000.

Principal Investigator on a CIHR Grant entitled Knowledge-to-action processes in SHRTN collaborative communities of practice.  $363,000.

Principal Investigator on a project (now complete) entitled Knowledge Translation as Action Learning : Introducing Practice Innovations into the Frontlines of Complex Continuing Care (funded by a Concordia University seed funding grant). $7,000.

As Co-Investigator:

Co-investigator on a project called Caregiver Feedback about Tools to Support Shared Decision-Making about Medications in Ontario Long-Term Care Homes, funded by Ontario Centres for Learning, Research & Innovation in Long-Term Care. 

Co-investigator on Centre for Aging & Brain Health Innovation project (SPARK Grant of $50,000) called Deprescribing Initiatives Using Community Engagement and Education (DICEE). This project ran from 2019 to 2020.

Co-investigator on Province of Ontario Health Services Research Fund grant ($330,000) project entitled DICE--Deprescribing Initiatives Using Community Engagement. This project is complete.

Co-investigator on the Building Capacity for Deprescribing Guideline Development and Evaluation program, funded through The Centre for Aging & Brain Health Innovation. $247,674.

Co-investigator on Community Pharmacists as Catalysts for Deprescribing project, supported through the Innovation Fund program of the Canadian Foundation for Pharmacy. $86,477.

Co-investigator on the DRiVE: Developing Regional Health InnoVation Ecosystems project, which is part of the AGEWELL-NCE Canada’s Technology and Aging Network (funded by the Government of Canada’s National Centres of Excellence Program). $447,933.

Co-investigator on a project funded by the Public Health Agency of Canada, entitled Use and Gaps in Health and Community-Based Services for Neurological Populations: A Systems Analysis. $471,242.

Co-Investigator on a CIHR planning grant (now complete) entitled “Redesigning the management of responsive behaviours for persons living with dementia.” $25,000.

Co-Investigator on grant (now complete) funded by the Ontario Ministry of Health and Long-Term Care – Ontario Stroke System Research Program, entitled “Communicative Access Measures for Health Systems.” $136,550.

Dissertation

Books

Book chapters

Peer-reviewed publications

Conklin, J, Mohammadi, M, Archibald, D, Elliott, J, Kothari, A, Stolee, P, Sveistrup, H, & Hsu, A. (2024). From compliance to care:Qualitative findings from a survey of essential caregivers in Ontario long-termcare homes. Canadian Journal on Aging. Published online on April 2,2024: https://www.cambridge.org/core/journals/canadian-journal-on-aging-la-revue-canadienne-du-vieillissement/article/abs/from-compliance-to-care-qualitative-findings-from-a-survey-of-essential-caregivers-in-ontario-longterm-care-homes/D9D2FD1DE20FFBAB7B661461A1C92143

Conklin, J., Dehcheshmeh, M.M., Archibald, D., Elliott, J., Hsu, A., Kothari, A., Stolee, P., & Sveistrup, H. (2023). Implementing and improving Designated Care Partner programs in three Ontario long-termcare homes. FACETS,(8), 1-12.

Elliott, J., Stolee, P., Mairs, K., Kothari, A., & Conklin, J. (2023). Knowledge-to-Action Processes in a Community of Practice on Environmental Design for Long-Term Care Residents with Dementia. Canadian Journal on Aging/ / La Revue canadienne du vieillissement. https://doi.org/10.1017/S0714980823000028.

Conklin, J., Farrell, B., Dilliott, D., Richardson, L., McCarthy, L., & Raman-Wilms, L. (2022). Community Engagement in a Disengaged World: Developing and Implementing Educational Workshops on Deprescribing Amid the COVID-19 Pandemic. Canadian Pharmacy Journal, 156(1), 8-13, https://doi.org/10.1177/17151635221139830.

Gallant, N.L., Hardy, M., Beogo, I., Conklin, J., Connelly, D., Kaasalainen, S., Keefe, J., Robitaille, A., Yous, M., Fanaki, C., & Cameron, C. (2022).Improving Family Presence in Long-Term Care during the COVID-19 Pandemic. Healthcare Quarterly, 25 (Special Issue), 34-40.

Palubiski, L.M., Tulsieram, K.L., Archibald, D., Conklin, J., Elliott, J., Hsu, A., Stolee, P., Sveistrup, H., &Kothari, A. (2022). Guidance to(re)integrate caregivers as essential care partners into the LTC setting: Arapid review. Journal of Post-Acute and Long-Term Care Medicine,23(5), pp. 778-809. https://doi.org/10.1016/j.jamda.2022.01.054

Galley, E.C., Farrell, B., Conklin, J., Howell, P., McCarthy, L.,& Raman-Wilms, L. (2022). Using community engagement to initiate conversations about deprescribing in primary care. Journal for Community Engagement and Scholarship, 15(1): Article4. Available at (https://jces.ua.edu/articles/447).

Farrell, B. J., Dilliott, D., Richardson, L., Conklin, J., McCarthy, L., & Raman-Wilms, L. (2022). “Talking About Your Medications” – A workshop series aimed at helping older adults participate in conversations about their medications. Canadian Pharmacists Journal. 155(2), 86-92. https://doi.org/10.1177/17151635221076075

Shaheen, Q., Kothari, A., Conklin, J., & Sibbald, S. (2021). Older Adult Healthcare Communities of Practice as a Knowledge Translation and Exchange Strategy: A Qualitative Secondary EthnographicAnalysis. Educational Gerontology, 47(5),207-221.

Farrell, B., Clarkin, C., Conklin, J., Dolovich, L., Irving, H., McCarthy, L., & Raman-Wilms, L. (2020). Community Pharmacists as Catalysts for Deprescribing: Facilitating Process Workflow and Elements of a FeasibleBusiness Model. Canadian PharmacistsJournal, 153(1), 37-45.

Farrell, B., Conklin,J., Dolovich, L., Irving, H., Maclure, M., McCarthy, L., Moriarty, F., Pottie,K., Raman-Wilms, L., Reeve, E., & Thompson, W. (2019). Deprescribing guidelines: An international symposium to facilitate collaboration on development, implementation, evaluation and health professional education. Research in Social and Administrative Pharmacy, 15(6), 780-789.

Thompson, W., Reeve, E., Moriarty, F., Maclure, M., Turner, J., Steinman, M., Conklin, J., Dolovich, L., McCarthy, L., & Farrell, B. (2019). Deprescribing: Future directions in research. Research in Social and Administrative Pharmacy,15(6), 801-805.

Conklin, J., Farrell, B., & Suleman, S. (2019). Implementing deprescribing guidelines into frontline practice: Barriers and facilitators. Research in Social and Administrative Pharmacy, 15(6), 796-800.

Farrell, B., Richardson, L., Raman-Wilms, L., deLaunay, D., Alsabbagh, M. W., & Conklin, J. (2018). Self-efficacy for deprescribing: a survey for health care professionals using evidence-based deprescribing guidelines. Research in Social and Administrative Pharmacy, 14, 18-25.

Munce S.E.P., Pitzul, K.B., Guilcher S.J.T., Bereket T., Kwan, M., Conklin J., Versnel J., Packer T., Verrier M., Marras C., Riopelle R., & Jaglal S.B. (2017). Health and community-based services for individuals with neurological conditions. Canadian Journal of Neurological Sciences, 44(6), 670-675.

Guilcher S.J.T.,Munce S.E.P., Conklin J., Packer T.,Verrier M., Marras C., Bereket T., Versnel J., Riopelle R., & Jaglal S.B. (2017).The Financial Burden of Prescription Drugs for Neurological Conditions in Canada: Results from the National Population Health Study of Neurological Conditions. Health Policy, 121,389-396.

Kothari, A., Boyko, J., Conklin, J., Stolee, P., & Sibbald, S. (2015). Communities of practice for supporting health systems change: A missed opportunity. Health Research Policy & Systems13:33.

Conklin, J., Farrell, B., Ward, N., McCarthy, L., Irving, H.,& Raman-Wilms, L.(2015). Developmental evaluation as a strategy to enhance the uptake and use of deprescribing guidelines: protocol for a multiple case study. Implementation Science, 10:91. doi10.1186/s13012-015-0279-0. (BioMed Central has designated this a "highly accessed" article, and in the top 25% of all articles scored by Altmetric.)

Farrell, B., Tsang,C., Raman-Wilms, L., Irving, H., Conklin, J., & Pottie, K. (2015, April 7). What are priorities for deprescribing for elderly patients?  Capturing the voice of practitioners: a modified Delphi process. PLoS ONE, 10(4). doi:10.1371/journal.pone.0122246

Lapalme, J., & Conklin, J. (2015). Combining process consultation and structural interventions. Systems Research and Behavioral Science, 32, 298-311.

Schwartz, R., & Conklin, J. (2014). Competing Paradigms: Exploring Dialogue to Promote Interprofessional Collaboration and Transformation. The Journal of Applied Behavioral Science. Advance online publication. doi:10.1177/0021886314545535

Jaglal, S.B., Guilcher, S.J.T., Bereket, T., Kwan, M., Munce, S., Conklin, J., Versnel, J., Packer, T., Verrier, M., Marras, C., Pitzul, K.B., & Riopelle, R.(2014). Development of a Chronic Care Model for Neurological Conditions (CCM-NC). BMC Health Services Research,14:409.

Conklin, J., Cohen-Schneider, R., Linkewich, B., & Legault, E. (2012). Enacting change through action learning. Action Learning: Research and Practice, 9, 275-295.

Weaver, L., McMurtry, A., Conklin, J., Brajtman, S., &Hall, P. (2011). Harnessing complexity science for interprofessional education development: A case example.  Journal of Research in Interprofessional Practice and Education, 2.1, 100-120.

Conklin, J., Kothari, A., Stolee, P., Chambers, L., Forbes, D., & Le Clair, K. (2011). Knowledge-to-action processes in SHRTN Collaborative communities of practice: A study protocol. Implementation Science,6:12.

Conklin, J.  (2010). Resisting change or preserving value:  A case study of resistance to change in a health organization.  International Journal of Knowledge, Culture and Change Management, 10, 481-493.

Conklin, J.  (2010).Learning in the wild.  Action Learning: Research and Practice,7, 151-166.

Halabisky, B.L., Humbert, J.,Stodel, E.J., MacDonald, C.J., Chambers, L.W., Doucette, S., Dalziel, W.B.,& Conklin, J. (2010). Elearning, knowledge brokering, and nursing: Strengthening collaborative practice in long-term care. Computers, Informatics, Nursing, 28, 264-273.

Kagan, A., Simmons-Mackie, N.,Gibson, J., Conklin, J., Elman, R.J. (2009).  Closing the evidence, research and practice loop: Examples of knowledge transfer and exchange from the field of aphasia.  Aphasiology, 24, 535-548.

Conklin, J.  (2008). Introduction to the Special Issue on Qualitative Research in Technical Communication.  Technical Communication,  55, 329-332.

Conklin, J., and Stolee, P. (2008).  A Model for Evaluating Knowledge Exchange in a Network Context. Canadian Journal of Nursing Research, 40, 116-124.

Simmons-Mackie, N., Conklin, J., and Kagan, A.  (2008). Think Tank Deliberates Future Directions for the Social Approach to Aphasia.  Perspectives on Neurophysiology and Neurogenic Speech and Language Disorders, 18, 24-32.

Chambers, L. W., Conklin, J., Dalziel, W. B., MacDonald, C.J., and Stodel, E. J.  (2008).  E-learning education to promote interprofessional education with physicians, pharmacists, nurses and nurse practitioners in (LTC) facilities: promising potential solutions.  International Journal of Biomedical Engineering and Technology, 1, 233-249.

Conklin, J., Stolee, P., Luesby, D., Sharratt, M. T., and Chambers, L. W. (2007).  Enhancing Service Delivery Capacity through Knowledge Exchange: The Seniors Health Research Transfer Network.  Healthcare Management Forum, Winter,2007.

Conklin, J. (2007).  From the structure of text to the dynamic of teams:  The changing nature of technical communication practice. Technical Communication, 54, 210-231.

Hart, H., and Conklin, J.  (2006). Towards a Meaningful Model for Technical Communication. Technical Communication, 53, 395-415.  (Winner of a Distinguished Technical Communication award in the 2006 Frank R. Smith Outstanding Journal Article competition.)

Recent conference presentations

Invited Presentations:

Conklin, J. (2017). Balancing acts: Planning and implementing interventions into human systems. Concordia University event held by the Centre for Human Relations and Community Studies. Montreal, February 1, 2017.

Farrell, B., Conklin, J., Irving, H., Raman-Wilms, L., McCarthy,L., Rojas-Fernandez, C., Pottie, K., & Bjerre, L. (2016). Developing, Implementing and Evaluating “Deprescribing” Guidelines for the Elderly: a Mixed Methods Approach. OPEN Summit, Toronto, January 20-21, 2016.

Conklin, J., & Chun, K. (2016). Promoting knowledge translation through a stakeholder advisory committee: Factors that facilitate or impede an advisory committee’s work. OPEN Summit, Toronto, January 20-21,2016.

Conklin, J., Farrell, B. (2015). Implementing Evidence-based Deprescribing Guidelines into Practice: The Anti-Psychotic Guideline. Ontario Best Practice Exchange and Beyond: The Catalyst Event. Toronto, Ontario, September 25, 2015.

Conklin, J. (2015). Behavior Change and the Professional Writer.Missouri State University Workshop for Teachers of Technical Writing, Missouri State University, Springfield, Missouri, March 20, 2015.

Conklin, J. (2015). You Are More Powerful than you Think: Broadening the Context for Technical Writing. Society for Technical Communication Student Regional Conference, Missouri State University, Springfield, Missouri, March 21, 2015.

Conklin, J., Farrell, B., Raman-Wilms, L., McCarthy, L., Pizzola, L.,Irving, H. & Anderson, L. (2014). Developing deprescribing capacity through developmental evaluation. OPEN Summit, Toronto, October 7-8, 2014.

Farrell, B., Tsang, C., Raman-Wilms, L., Irving, H., Conklin, J., &Pottie, K., What are priorities for deprescribing for elderly patients? Capturing the voice of practitioners: a modified Delphi process. OPEN Summit, Toronto, October7-8, 2014.

Farrell, B., Conklin, J., Tsang, C., Raman-Wilms, L., Sunstrum, L.,& Irving, H., Measuring self-efficacy for deprescribing tasks: development of a scale and initial results. OPEN Summit, Toronto, October 7-8, 2014.

Conklin, J. Building on the past to create the future: the Seniors Health Knowledge Network in Ontario. Annual Summit, Seniors Health Knowledge Network (SHKN), Toronto, March 26, 2014.

Other Conference Presentations:

Conklin, J., & Chun, K.(2016). Are Research Advisory Committees Useful? Lessons from researchinto unnecessary treatments and ways of ensuring high-quality care. ChoosingWisely conference, Toronto, Ontario, March 30, 2016.

Farrell, B., & Conklin, J.(2016). Using deprescribing guidelines to improve treatment. ChoosingWisely conference, Toronto, Ontario, March 30, 2016.

Farrell B, Raman-Wilms L, Conklin J, McCarthy L, Pottie K,Rojas-Fernandez C, Bjerre L, Irving H. Deprescribing guidelines for the elderly: overview of findings from a 3 year program of research. Submitted tothe Canadian Pharmacists Conference (CPhA 2016). Calgary, Alberta, June 25-27,2015.

de Launay, D., Farrell, B., Sunstrum, L., Conklin, J., Raman-Wilms, L., Measuring self-efficacy for deprescribing tasks: development of a scale and initial results. Psychology Outside the Box conference, University of Ottawa, Ottawa, May 14-15, 2015.

McMurray, J., Sveistrup, H., McNeil, H., Waldbrook, N., Loree, J. Wolfe,D., D’Arcy, R., Conklin, J., Lear, S., Lehoux, P., Rizotti, R., Stolee 1 ,& Juzwishin, D.  Developing regional health innovation ecosystems: What we know and how they work. 44^thAnnual Scientific and Educational Meeting of the Canadian Association on Gerontology. Calgary, October 23-25, 2015.

Farrell, B., Conklin, J., Raman-Wilms, L., Smith, K., McCarthy, L.,Pottie, K., Rojas-Fernandez, C., & Bjerre, L. Deprescribing guidelines for the elderly: how developmental evaluation is strengthening our process. Abstract accepted for the Canadian Pharmacy Association annual conference, Ottawa, May 28-31, 2015.

Raman-Wilms, L., Farrell, B., Conklin, J., Bjerre, L., McCarthy, L.,Pottie, K., & Rojas-Fernandez, C. 2014. Deprescribing guidelines: What are they and how do we use them? Canadian Society of Hospital Pharmacists Ontario Annual General Meeting. November 15, 2014.

Conklin, J., Stolee, P., Kothari, A. (2014). Transforming the delivery of seniors health care through Communities of Practice. 43^rd Annual Scientific and Educational Meeting, Canadian Association on Gerontology.Niagara Falls, Ontario. October 18, 2014.

Conklin, J., Farrell, B., Irving, H., McCarthy, L., Pizzola, L., Pottie,K., Raman-Wilms, L., Rojas-Fernandez, C. (2014). Using developmental evaluation to facilitate the creation and implementation of evidence-based deprescribing guidelines. Annual Scientific and Educational Meeting, Canadian Association on Gerontology. Niagara Falls, Ontario. October 18, 2014.

Conklin, J., Farrell, B., Irving, H., McCarthy,L., Pizzola, L., Pottie,K., Raman-Wilms, L., Rojas-Fernandez, C. (2014). Using developmental evaluation to facilitate the creation and implementation of evidence-based deprescribing guidelines. Annual Scientific and Educational Meeting, Canadian Association on Gerontology. Niagara Falls, Ontario. October18, 2014.

Conklin, J.Farrell, B., & Irving, H. Building deprescribing capacity through developmental evaluation: Can evidence-based medicine co-exist with complexity science? Canadian Evaluation Society Annual Conference, Ottawa, June15-18,2014.

Farrell, B., Conklin, J., Ward,N., Irving, H., Raman-Wilms, L.,McCarthy, L., Rojas-Fernandez, C., Pottie, K.,Eisener-Parsche, P., &Sunstrum, L. Developing, Implementing and Evaluating “Deprescribing” Guidelines for the Elderly – a Mixed Methods Approach. Canadian Pharmacy Association annual conference, Toronto, February 2014.

Conklin, J.,Kothari, A., & Stolee, P. Facilitating Multi-Level Change through Communities of Practice for Seniors’ Health. Oral presentation, Canadian Association on Gerontology (CAG) 2013 national conference, Halifax, October17-19, 2013.

McLeod, T.,Conklin, J., White, K., Polypharmacy and Medication Use in Long-Term Care.Symposium presentation, Canadian Association on Gerontology (CAG) 2013nationalconference, Halifax, October 17-19, 2013.

Conklin, J.,Stolee, P. and Kothari, A. Mobilizing system change through communities of practice. Oral presentation, Canadian College of Health Leaders and Canadian Healthcare Association's joint conference, the 2013National Health Leadership Conference, Niagara Falls, June 10-11, 2013.

Kothari, A.,Sibbald, S.,Conklin, J., & Stolee, P. Communities of Practice as a tool for Integrating Knowledge and Practice:  The Seniors Health Knowledge Network (SHKN) Case. Abstract accepted by the Canadian Association for Health Services and Policy Research(CAHSPR) 2013 national conference, Vancouver, May 28-30, 2013.

Conklin, J.Kothari, A., and Stolee, P. Finding the edges:Challenges of case study research in emergent social systems. Refereed abstract and oral presentation,2012Qualitative Health Research Conference (Annual Conference of the International Institute for Qualitative Methodology), Montreal, October 23-25,2012.

Conklin, J.Understanding and Overcoming Resistance to Change. Refereed paper presentation,2012 TechComm Summit (Annual Conference of the Society for Technical Communication), Chicago,May 21-23, 2012.

Hayhoe, G.,& Conklin, J. Making Sense of It All:Analyzing Qualitative Data. Workshop,2012TechComm Summit (Annual Conference of the Society for Technical Communication), Chicago, May 21-23, 2012.

Conklin, J.,Cohen-Schneider, R., Linkewich, B., &Legault, E. Enacting change throughaction learning. Refereed paper presentation proposal submitted to the Action Learning 2012: The Impact of Action Learning Conference, Ashbridge Business School, Ashbridge, UK, April2012.

Conklin, J.,Sensemaking and interaction: change and resistance in frontline health practices. Paper presented at the International Institute for Qualitative Methodology’s 2011Qualitative Health Research Conference, Vancouver, October24-27, 2011.

Conklin, J., Wylie, J., Stolee, P., & Kothari, A.  Integrating Knowledge and Practice through a Provincial Knowledge Network. Paper presented at the40th Annual Scientific and Educational Meeting of the Canadian Association on Gerontology,Ottawa, October 23, 2011.

Conklin, J.,& Kagan, A. Training in reducing language barriers and increasing communicative access to healthcare services for the stroke population:Evaluation of transferring knowledge and skill into frontline practice.Invited paper presentation for the Ontario Stroke Collaborative,October 17,2011.

Conklin,J.  Implementation, resistance and the preservation of value: New ways of understanding the interaction patterns of frontline workers that impede the efforts of change agents. Global Implementation Conference, Washington,D.C., August 15-17, 2011.

Conklin,J.  Narratives over Numbers:  Why Qualitative Research is Essential. Panel session, TechComm Summit (Annual Conference of the Society for Technical Communication), May 16-18, 2011,Sacramento, California.

Conklin, J. Knowledge Transfer: New Opportunities for Technical Communicators.  Paper presentation,TechComm Summit (Annual Conference of the Society for Technical Communication),May 16-18, 2011, Sacramento, California.

Conklin, J.,& Luesby, D. (2010). Integrating Knowledge and Practice through a Provincial Knowledge Network:  The Seniors Health Research Transfer Network (SHRTN). Paper presented at the Canadian Association on Gerontology Annual Scientific & Educational Meeting. December 2-4,Montreal, Canada.

Conklin,J.  Resisting change or preserving value:  A case study ofresistance to change in a health organization.  (2010, July). Paperpresented at the Tenth International Conference on Knowledge, Culture and Changein Organizations, Montreal, Canada.

Conklin, J.(Chair). (2010, August).  Sensemaking and Changemaking in an Educational Context. Paper Symposium conducted at the 2010 Academy of Management Conference,Montreal, Canada.

Conklin, J.,Kyle, T., Robertson, C. (2010, August). Learning through a paradigm shift: Sensemaking and learning during transformative change. Paper presented at the 2010 Academy of Management Conference, Montreal, Canada.

de Guerre,D., Conklin, J., Trull, A., Kyle, T., Newman, S.(2010, August). Managing Complexity in a Temporary Learning Organization (or Community): Graduate Education for Leadership in Modern Organizations. Paper presented at the2010 Academy of Management Conference, Montreal, Canada.

Conklin, J.,Hayhoe, G. (2010, July). Using focus groups to strengthen technical communication practice. Paper presented at the 2010IPCC Conference on Communication in a Self-Service Society, University of Twente, Enschede, the Netherlands.

Conklin,J.  (2010,March). Learning in the wild.  Paper presented at the International Action Learning Conference, Henley-on-Thames, UK. 

Conklin, J.,and Luesby, D. (2009).  The value of evaluation: The example of the Seniors Health Research Transfer Network in Ontario.  Paper presented at the Canadian Evaluation Society 2009 Conference, Ottawa, Ontario.

Conklin, J.,and Turner, S. (2008).  An action learning account—Organizational change through action learning.  Paper presented at the International Conference on Action Learning: Practices, Problems and Prospects,Henley Management College, Henley-on-Thames, UK. 

Conklin, J.,and Hart, H. (2006). New roles and models for technical communicators. Paper presented at the International Technical Communication Conference, Las Vegas.