Skip to main content
Next-Gen. Now.
The Campaign for Concordia
Concordia University Concordia celebrates 50 years!
fr
Concordia University Concordia celebrates 50 years!

Campus Safety and Prevention Services

Formerly known as Campus Security and Emergency Services

Campus Safety and Prevention Services

Formerly known as Campus Security and Emergency Services

Rave Guardian App

Get alerts on your phone about on-campus and on-line emergencies

The Rave Guardian app can send push notifications to your cell phone or mobile device to let you know about issues like on-campus emergencies, major power outages or IT system problems. This could include wide-scale outages on remote learning platforms like Moodle, Zoom or the Student Hub.

To receive an alert, you must be on a wifi network or a data plan, and be either a student, faculty or staff member. 

The Rave Guardian app can be downloaded for free, from Google Play Store or Apple App Store.

  1. Once downloaded, enter your cellphone number. You will receive your verification code by text.
  2. Enter your Concordia email address. You will receive your verification code by email.
    NOTE for students: To activate your Concordia email address, log in to the Student Hub with your netname. Go to My CU Account > Personal information & accounts > Activate Office 365 email. Your new email account  will be ready by the beginning of the next business day. Your email address will follow the standard format: firstname.lastname@mail.concordia.ca
  3. You will then be granted access to the branded Concordia Rave Guardian app.

Please use your Concordia email address when prompted to access the Concordia Rave Guardian site. If you do not have a Concordia email address, use the address you provided to Concordia in your Student Centre or HR profile.

When granted access to the Concordia site, the Concordia logo will appear and the main navigation bar will display in burgundy. If you have not reached the Concordia site in the app, you will not be able to receive the alerts.

Location feature

The Rave Guardian app has the ability to push notifications to devices based on their location, to enable that function the app user needs to enable the access. It is not turned on automatically. If a user initially enables their location then decides they don’t want it, they can switch it off anytime. At the current time, Concordia is not using geolocation for targeted messages.

For more information on the Rave Guardian app, e-mail us at Emergency.Management@concordia.ca or visit Rave's website.

New features

See something, text something

The app provides a confidential way to report an emergency or to submit a tip to Campus Safety and Prevention Services — with a photo, if necessary — through a text message.

Set up a safety timer 

If you’re alone, feel unsafe or make a trip to an unfamiliar place, user the virtual walk-safe feature to set a time and location for expected arrival. You can choose anyone with a cell phone in your contact list as your "Guardian". They will be notified if you do not turn off your safety timer. The timer can be used anywhere you have cell phone service.  Users can deactivate the timer when they’re safe, but guardians are notified if the timer expires.

Updating your personal contact information

The emergency notification system utilizes the contact information that you have provided in your Human Resources profile.  It is your responsibility to keep your office location and contact information up to date.  The system will import all the contact information you choose to provide; cell phone, home phone, Concordia and personal e-mail addresses as well as your office location and telephone extension.  

To validate and/or update your contact information:

1.     log in to Carrefour
2.     Under My CU Account
3.     Select MyHR Profile (emPath)
4.     Select MyEmpath
5.     Select Personal
6.     Select Contacts.

Remember to validate your office location, office telephone extension number and E-mail address. The emergency notification system is updated daily.

If you have any questions concerning the emergency notification system, please e-mail us at emergency.management@concordia.ca  

 

Students must use their Concordia email addresses (example@mail.concordia.ca) when prompted by the App to access the Concordia Rave Guardian site. When granted access to the Concordia site, the Concordia logo will appear and the main navigation bar will turn burgundy. If you do not have a Concordia email address, use the address you provided to Concordia in your My CU Account, in the Student Hub . 

The emergency notification system utilizes the contact information that you have provided in your Student Centre. It is your responsibility to keep your contact information up to date.  The system will import all the contact information you choose to provide; cell phone, home phone, Concordia and personal e-mail addresses.  

To validate and/or update your contact information:

1.    Log in to Student Hub
2.    Click on My CU Account
3.    Click on Contact Information & accounts
4.    Click on Personal Information
5.    Click on the appropriate tab of the field you want to edit (ex: phone, email)
6.    Click on Edit (pencil icon)

Remember to validate your cell phone numbers and E-mail addresses. The emergency notification system is updated daily.

If you have any questions concerning the emergency notification system, please e-mail us at emergency.management@concordia.ca

Learn more on how to update your personal info
 
Back to top

© Concordia University