Requesting official transcripts
An official transcript is a complete academic record bearing the University seal and signature of the Registrar.
Strike at Canada Post
The Canadian Union of Postal Workers has given strike notice to Canada Post. The strike is taking place starting Friday November 15. As such, we will experience delays in the delivery of official transcripts that are sent by regular mail.
Given the situation, when making your transcript request we recommend that you:
- Select “pick-up” as the delivery method and deliver it yourself, if the receiving university has agreed to this process. Transcripts can be picked-up at FB-900 (1250 Guy Street) between 10 a.m. and 4 p.m., Monday to Friday.
OR
- Request that the transcript be sent via courier (additional costs apply and will depend on the destination).
If you select Regular Mail when making your request, your official transcript will be prepared but only sent once the strike has concluded.
Please note that transcripts destined to other universities in Quebec via Bureau de Coopération Interuniversitaire (BCI) are automatically sent electronically to the receiving institution and therefore will not be affected by a postal strike.
Your process for requesting official transcripts depends on whether you are a current or former student. Please note that requests cannot be made by email.
Current students
Current students must use the online request form, accessible in your Student Centre. See instructions for requesting official transcripts. (Mobile | Laptop)
You will be able to select your preferred method of delivery. Please see the table below for cost and delivery details.
If you encounter any issues while completing your transcript request online, try disabling your browser’s pop-up blockers and/or use a different browser. (Firefox | Chrome)
Alumni
Alumni who attended after 1980 can request official transcripts online.
If it has been more than a year since you last accessed your Student Centre, you will need to re-activate your Netname before submitting your request. Even if you remember your Netname and password, you will not be able to log in until you re-activate it.
Reactivating your Netname
- To reactivate your Netname, call 514-848-2424 ext. 7613, or email help@concordia.ca
- As of January 2015, all 7-digit student ID numbers were changed to 8 digits. As such, former students must add the number 2 to the start of their original student ID number (ex. 21234567) when submitting requests.
See instructions for accessing your Student Centre. (Mobile | Laptop)
Please see the table below for cost and delivery details.
Alumni who attended before 1980 must complete a PDF request form and submit it by fax to 514-848-2837, or in person, at the Birks Student Service Centre.
Please see the table below for cost and delivery details.
PLEASE NOTE
An overdue student account balance at Concordia will prevent you from receiving your transcripts. Your transcripts will not be released if you have an overdue balance.
- Check your account balance and pay any outstanding balance if necessary.
- If we are holding your transcript due to an outstanding balance, we can release it once payment is made and the hold is removed.
Transcript delivery methods, costs and processing times
- All transcript requests destined for institutions outside Quebec are sent by mail.
- Concordia can only send transcripts electronically via the Bureau de Coopération Interuniversitaire to universities and certain institutions within Quebec.
- You may request transcripts to be sent to you by mail, courier or you may pick them up in person.
- Official transcripts are never sent by email.
Please note that most institutions consider documents unofficial if the sealed envelope has been opened.
| Method of delivery | Cost | Processing time |
|---|---|---|
| Regular mail (no tracking) |
$14.40 per sealed envelope, payable by credit |
3-5 business days; allow up to two weeks for delivery depending on destination |
| Courier | All fees are in addition to the $14.40 base transcript request fee.
|
Delivery times are in addition to 3-5 business days processing by Concordia.
|
| Pickup at FB 900 (1250 Guy St.) Monday to Friday, 10 a.m. to 4 p.m. |
$14.40 per sealed envelope payable by credit |
Pickup available within 3-5 business days; transcripts will be held for up to six months after the request is made. |
| Electronic delivery via Bureau de Coopération Interuniversitaire (BCI), available only to universities and select organizations within Quebec | $14.40 per transcript payable by credit |
Within 3 business days |
Please note that delivery times cannot be guaranteed, and prices are subject to change. Concordia cannot be held responsible for postal delays or losses.
If you need someone to pick up your official transcript on your behalf, you must fill out and sign the form “Authorization To Pick Up Official Transcripts On Someone’s Behalf”.
In accordance with the Quebec Act Respecting Access to Documents Held by Public Bodies and the Protection of Personal Information, Concordia University is required to obtain consent from current and former students in respect of requests for the release of personal information, including transcripts.
To ensure your personal information is protected, the following instructions for third party pick-ups must be followed.
Instructions:
- Complete and sign the form.
- Upload the completed form to your Student Centre, using the “Upload Document” feature and select Document Type: Transcript Pick Up Authorization.
- Verify that the document is available in your Student Centre. It could take up to 24 hours to appear. Our staff must be able to see the document in your Student Centre to verify that you consent to the release of information.
- Once the document is in your Student Centre, inform the third party who is picking up your Official Transcript of their obligations, including:
- They are required to present a physical copy of a valid photo Identification. Digital versions of identifications are not accepted.
- They must bring a printed copy of the completed and signed form.
All four steps must be completed to release a transcript to a third party.
Official transcripts for World Education Services (WES) are sent electronically.
When submitting your request select the regular mail method of delivery and:
- list WES as the recipient and include their mailing address; and
- indicate your 7-digit WES reference number in the ‘Notes and Attachments’ field.
Institution codes for sending transcripts within the Bureau de Coopération Interuniversitaire (BCI)
When submitting a request to send a transcript to a Quebec institution through BCI, use the institutional code (listed below) for the intended recipient when completing your request.
| Universities | |
|---|---|
| BISH | Bishop's University |
| ENAP | École Nationale d’Administration Publique |
| ETS | École de Technologie Supérieure |
| HEC | HEC Montréal |
| INRS | Institut National de la Recherche Scientifique |
| Laval | Université de Laval |
| McGill | McGill University |
| Poly | École Polytechnique |
| Teluq | Télé-Université |
| UdeM | Université de Montréal |
| UdeS | Université de Sherbrooke |
| UQ | Université du Québec |
| UQAC | Université du Québec à Chicoutimi |
| UQAM | Université du Québec à Montréal |
| UQAR | Université du Québec à Rimouski |
| UQAT | Université du Québec en Abitibi-Témiscamingue |
| UQO | Université du Québec en Outaouais |
| UQTR | Université du Québec à Trois Rivières |
| Organizations | |
|---|---|
| OCPA | Ordre des comptables professionnels agréés du Québec |
| OIQ | Ordre des ingénieurs du Québec |
| OIIQ | Ordre des Infirmières et des Infirmières du Québec |
Send an email to transcripts@concordia.ca if you require assistance.
How to view and print your Unofficial Transcript/Student Record
For step-by-step instructions on how you can view/print your Unofficial Transcript/Student Record please see:
If you require an Unofficial Transcript/Student Record with the Office of the Registrar stamp, it can be obtained at the Birks Student Service Centre for a $5.95 fee.