Communications and Operations Support Coordinator
Last updated: April 15, 2025, 2:14 p.m.
Location: Concordia University, Montreal, Canada
Hours per week: 35 hours per week, Monday to Friday, during office hours
Duration: 1 year, with renewal potential based on performance and funding availability
Salary: 26.72 $ à 30 $, plus benefits
Application deadline: May 11th 2025
Start date: July 2025
Description and context
The Institute for Research on Migration and Society (IRMS) is Concordia’s central hub for immigration research. It brings together professors, students, postdoctoral and associate researchers to explore migration dynamics through the social sciences, using both disciplinary and interdisciplinary approaches.
IRMS’s mission is to foster the development of new research, offer training opportunities, and facilitate knowledge transfer beyond academia. The Institute operates in both French and English, contributing to Concordia University’s engagement with Quebec society.
We are a small but growing team, looking for a flexible and motivated person to support our expansion.
Reporting to the Operations manager (Kassandre thériault) and the Academic Director (Mireille Paquet), this position combines strategic communications and operational support, with a key mission: enhancing IRMS’s visibility while ensuring its smooth day-to-day operations.
Roles and responsibilities
Operations Support
Manage calendars efficiently for the management and team.
Take meeting minutes and follow up on decisions.
Assist with basic administrative and financial tasks: invoice tracking, submitting receipts to financial services.
Organize travel and make necessary bookings (rooms, accommodations, transportation).
Oversee the upkeep and organization of shared spaces (meeting rooms, kitchen, resource room).
Help develop and follow internal procedures to optimize IRMS’s operations.
Strategic Communications Development and Social Media Management
Develop and implement communication strategies to enhance IRMS's visibility.
Conduct media and academic monitoring related to IRMS’s themes and prepare weekly summaries of relevant news and publications.
Manage and engage IRMS’s social media channels:
- Write and publish content related to activities and research.
- Collaborate with the team to propose publication ideas.
- Develop and expand the LinkedIn community.
Manage and develop the IRMS website page – AEM Training available.
- Review and write content (events, publications, research projects).
- Collaborate with Concordia’s web team to optimize the web structure.
Contribute to the writing and distribution of the quarterly newsletter:
- Write event summaries, research news, and partner profiles.
- Coordinate the layout and sending.
Design visuals for social media and events (Canva, PowerPoint) – training available.
Monitor communication performance metrics and suggest adjustments as needed.
Event and External Relations Support
Coordinate event logistics (reservations, materials, promotion).
Provide on-site support during events and ensure their smooth running.
Represent IRMS at certain partner events and write reports.
Job requirements
- University degree in social sciences, communication, public relations, administration, or related fields.
- Experience in strategic communication (ideally in an academic or research setting).
- Knowledge of research knowledge mobilization practices.
Excellent organizational skills and attention to detail.
Comfortable with digital tools and social platforms (LinkedIn, Canva, SAP is a plus). - Strong interpersonal skills and facilitation abilities.
- Very good proficiency in French and English (both written and spoken).
- Team spirit, high autonomy, and adaptability.
- Knowledge of immigration issues and key stakeholders in the field (an asset).
Salary and benefits
Salary will be determined according to job-related training and experience.
Salary range will be determined based on the AERC/CARE collective agreement.
The position includes a benefits package (health and dental plan, life insurance and sick
leave, pension plan and long-term disability plan).
The position is subject to all conditions outlined in the CARE collective agreement:
Start date
July 2025
Application instructions
Please send the following documents to Kassandre Thériault, specifying the job title ("Communications and Operations Support Coordinator ") at irms@concordia.ca :
• A brief cover letter highlighting relevant skills for the position (PDF)
• An up-to-date resume (PDF)
Application deadlines and recruitment process
Applications will be reviewed starting May 12th 2025 and the position will remain open until filled.
Shortlisted candidates will be invited for an interview and may be assessed on job-related skills. Only selected candidates will be contacted. For questions regarding this position, please contact Kassandre Thériault, IRMS Coordinator, at kassandre.theriault@concordia.ca
Employment Equity
Concordia University is strongly committed to employment equity within its community, and to recruiting a diverse faculty and staff. The University encourages applications from all qualified candidates, including women, members of visible minorities, Indigenous persons, members of sexual minorities, persons with disabilities, and others who may contribute to diversification; candidates are invited to self-identify in their applications.
Accessibility
Concordia desires to increase diversity among its community members and we strive to make our recruitment processes as accessible as possible and provide accommodations as required for applicants. If you are contacted for an interview and anticipate needing accommodations during the process, please contact, in confidence, hr-employment@concordia.ca.
Territorial Acknowledgement
Concordia University is located on unceded Indigenous lands. The Kanien’kehá:ka Nation is recognized as the custodians of the lands and waters on which we gather today. Tiohtià:ke/Montreal is historically known as a gathering place for many First Nations. Today, it is home to a diverse population of Indigenous and other peoples. We respect the continued connections with the past, present and future in our ongoing relationships with Indigenous and other peoples within the Montreal community.
