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Adobe CC for self-managed users

Staff and faculty in Fine Arts have access to licenses for Adobe Acrobat Pro DC and the entire Creative Cloud suite, free of purchase.

Who this is for

Fine Arts full time and part time employees who have been allocated a Concordia desktop or laptop computer.

Please note, if the following applies to you:

  • You manage your own computer, and it was not set up by CDA
  • You have an administrator account with which you install your own software
  • There is no Managed Software Centre application on your computer

..you may download and install the software yourself, directly from the portal. See this article on the service catalog for more details, or follow the instructions below.

Minimum system requirements

The minimum system requirements for all current Adobe applications on OS X is Mavericks (10.9).

Overview

There are three steps:

  1. Obtain your user licenses in the MyConcordia portal
  2. Install the software
  3. Sign in to activate the software on your Mac

 

Obtain your user licenses in the MyConcordia portal

There are two user licenses available: one for Acrobat, and one for the Creative Cloud applications.

You must agree to the Adobe Software - Acceptance Form in order to get to the Adobe Creative Cloud downloads.

Visit the MyConcordia portal, sign in and look for the Adobe Software link on the left-hand navigation menu:

If this is the first time you're clicking the Adobe Software link, you'll see an acceptance form for Adobe software. Click any required checkboxes and the "Agree" button on the bottom.

Getting the Creative Cloud license

After you click on the "Agree" button, you should now see a documentation page explaining steps for getting the Adobe CC software. Fine Arts staff should now see the Adobe Software Download section below, and see the download links as shown highlighted in green in this screenshot:

Clicking this download link is required in order for the portal to create your user license for Adobe CC, and will begin a download of the Creative Cloud installer. If you don't see this link, open a support ticket by emailing help@concordia.ca and let us know.

 

Install the Creative Cloud application control panel

Open the installer file you just downloaded from the portal and proceed to install it. Once you launch the application, you will need to sign in.  

Sign in to activate the software

When the software installation has finished, you must sign in with the following format: netname@staff.concordia.ca to activate the application(s).

When you first launch any of the newly-installed applications for the first time, you'll see a Sign-In window:

Enter staff.concordia.ca in the E-mail address field, and move to the password field.

The window should immediately redirect to a new login window managed by Concordia. Enter your netname and password, exactly as you would to log into MyConcordia, and click Sign In.

You should see a confirmation that the login was successful:

Your computer should have now activated the Adobe software with your netname, you're done with the process and able to use the software.

If you are having trouble with signing in and have double-checked your password, please open a ticket so that we can assist you and verify whether your user license was properly created.

Software currently available (all are CC 2015 versions):

  • Acrobat Pro DC
  • After Effects
  • Audition
  • Bridge
  • Dreamweaver
  • Illustrator
  • InDesign
  • Lightroom
  • Media Encoder
  • Photoshop
  • Premiere Pro
  • SpeedGrade

 

Creative Cloud Desktop App

In the future, you may check the status of your computer's sign in at any time by opening the Creative Cloud application, which can be found in your Applications folder, or in the menu bar. By default, the menu bar item will appear whenever you log in to your Mac, but this can be disabled in the preferences.

Click the gear icon in the upper right and select "Preferences" to open the preferences window and display the user that is signed in. You may also choose to disable this utility from opening on every login, as it's not required in order to continue using the CC applications.

What could go wrong?

Some users will report that they do not see the Adobe CC links once they click the agreement form. If all goes well you should see the links circled in red as shown in the image below. If you do not see the links, please let us know by emailing help@concordia.ca

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