Registration & membership

Payments may be made with VISA and MasterCard. Prices do not include tax.

Refunds

Le Gym memberships

Refunds requested within seven (7) days of the activation of a membership will be available but will incur an administrative fee.

Intramural leagues

Full refunds are granted within seven days (7) of registration and payment. Exception: Captains will not be refunded their registration fee if a team withdraws from a league, whether from voluntary withdrawal or through administrative decision involving suspension or expulsion.

Nutrition and Personal Training

 when booking a consult for Nutrition or Personal Training, the sale is forwarded to our nutritionist and trainers. A member of Le Gym will connect with you shortly after to set up an appointment. If it is necessary to cancel an appointment, clients are required to provide 24 hours’ notice. If 24 hours is not provided, the client will be charged the full session fee. This cancellation fee is required to be paid prior to the client’s next appointment.

Classes and activities

Refunds requested within seven (7) days of the commencement of an activity or class will be available, but will incur an administrative fee.

Le Gym is closed for all statutory holidays. If fitness classes are missed due to the instructors unavailability we will make up the fitness class, however we will not make up the class due to holiday closures.

Please note

Purchase receipts and, if applicable, any Le Gym bar code tags must be presented at the time of refund.

For personal training sessions booked with a Le Gym trainer, all cancellations must be made a minimum of 24 hours prior to the scheduled appointment. Clients who do not cancel 24 hours in advance of their scheduled appointment, can be charged for the training session by Le Gym.

If you need to cancel a training session, please contact your personal trainer or call Le Gym reception at 514-848-2424, ext. 3860.